Ministry of Health starts using WhatsApp to answer questions about the coronavirus (COVID-19) 415f2c

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Channel for questions about the coronavirus (COVID-19) is the result of a partnership between WhatsApp and the Ministry of Health

After launching a app with useful information about the new coronavirus (COVID-19), Ministry of Health launched this Thursday, March 26, another channel to ask questions. Through WhatsApp, the population will be able to ask about the pandemic and the appropriate treatments. Health professionals will be able to receive a protocol of care.  142kl

All questions will be answered by a robot and, according to the false news ( “Fake news”, in English) about the new coronavirus (COVID-19)

WhatsApp from the Ministry of Health has a robot that answers questions about the coronavirus pandemic (COVID-19)

“Since the beginning of the circulation of the coronavirus in the world, the Ministry of Health has treated information on the subject with complete transparency. This tool will allow citizens to have immediate with official guidelines and truthful information, directly from the source, avoiding mistakes in a moment of extreme care”.

highlighted Luiz Henrique Mandetta, minister of health. 

Ministry of Health WhatsApp  2w74w

s can count on ten menus for information about the coronavirus (COVID-19)

People interested in asking questions about the new virus, just send a message on WhatsApp for number: . The conversation can be started with just a “Hi”, after saving the in your calendar. 

Partnership against coronavirus (COVID-19) 2i4647

The measure is part of a partnership between the Ministry of Health to Facebook, owner of WhatsApp. “We are pleased to be able to provide the Ministry of Health with communication tools to help them answer citizens’ questions about the virus”, said Matt Idema, Director of Operations at WhatsApp. Health authorities use advanced features of the WhatsApp Business to promote action. 

Facebook, whatsapp and instagram logo
Facebook started to partner with several governments to contain the coronavirus (COVID-19) pandemic

O Facebook is still providing credit for the Federal Government's portfolio to carry out campaigns on the subject in Instagram and Facebook.

O WhatsApp also announced the availability of 11 stickers with prevention recommendations: “Avoid touching nose, mouth and eyes”, “Wash your hands well”, “Disinfect used objects” and others. 

In addition to Brazil, the messaging application has partnered with other governments in the pandemic. O WhatsApp launched special prevention services in Singapore, Israel, South Africa, Argentina and Indonesia.

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