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A Samsung is one of the companies that invest the most in sustainability and reverse logistics so that electronics and household appliances are properly disposed of. 5t533y
The program EcoTroca is the big news that, through a simple in the chat at the time of purchase, releases a discount that brings you significant savings. The whole process is done online and a website was developed just for that. Check the details right now.
EcoTroca is focused on correct disposal 5y1x4r
A Samsung launched the program EcoTroca in the second half of February 2023 to allow its customers to have access to exclusive discounts, which are only available to those who make the purchase online and the company's chat at the time of checkout. The company undertakes to pick up the electronics or appliance at the customer's home and these are the discounts:
- In refrigerators and washing machines: up to R$3.000;
- In air conditioners: up to R$500,00.
- On smart TVs: up to 10%.
The evaluation depends a lot on the state and year of manufacture of the old appliance or electronics, but the company points out that any device, of any brand, is eligible to generate a discount on the act of new purchase. It is worth ing that: you will only be able to pay less if you do the process through official program page.
Another special detail is that the free installation of the new appliance is also guaranteed. So, when delivering your old device, you will also be getting rid of the extra expenses involved in hiring professionals. O Brazil it is the first country that received the program EcoTroca, but it will also expand to the Mexico, Colombia, Peru, Chile and Argentina.
The program was created to make the life cycle of an electronic product even more sustainable, bringing benefits to the consumer, who can receive a discount voucher and save money when changing their equipment for a more modern and efficient one, and also to the planet, as the disposal made by Samsung aims to reduce impacts on the environment and promote the circular economy by destine each piece for recycling in the correct way
Thiago César, Marketing Director of the Consumer Electronics Division at Samsung Brazil
How to schedule a visit and guarantee your discount at EcoTroca 17724l
As we said earlier, everything must be done on the program page. The step-by-step includes choosing the electronic or household appliance, filling out a form and chatting with a Samsung Expert. See below.
Step 1: on the EcoTroca page, just scroll the screen and choose one of the available options. There are air conditioners, refrigerators, smart TVs and gamer monitors. For this tutorial, we will choose the Smart TV 55 inch Neo QLED 8K. Just click on SHOP NOW.
Step 2: Now, on the product page, just click on the pop-up. Then select the option Get to know EcoTroca.
As this is your first , you will need to provide basic data to Samsung: full name, F, email and phone number.
After the information about the program is displayed, just click on Done and then in Yes.
Step 3: now, it will be necessary to fill out a form to remove the electronic or household appliance. Delivery and pick up will be done on different days. Click on the blue text to access the form and enter your information.
When filling out the form, which in addition to your personal information, also requires the model, year of manufacture and serial number of the old product, just go back to the chat and click on already filled out.
Step 4: after all the previous steps, you will be directed to a conversation with a Samsung Expert. Just send the link of the product you want to buy and the specialist will quote you the discount. If you agree with the value, then just make the purchase through the link sent in the chat.
A Samsung reminds that payment must be made only through the address sent by the Expert so that the customer can pay less. It is also worth doing a study before closing the purchase and you can make the purchase whenever you want.
When you receive a call from GM&C Soluções em Logística Reverse e Reciclagem, which takes care of the collection process, just choose the best day and time for the professionals to come to your home. A confirmation email will also be sent once you've completed the form.
And that's it: you correctly disposed of the old product and even managed to pay less for that appliance or electronic device that you wanted so much.
Samsung also has a RE+ program for reverse logistics 1d5b1f
Since 2017, the Korean company has launched the RE+ program, focused on allowing customers to deliver their broken/old products and in this way, the correct disposal is carried out. As it has been active for six years, there are more than 350 collection points throughout Brazil and it is enough to go to one of them to deliver small and medium-sized electronics. Without paying anything for it!
A Samsung disclosed that in the first half of 2022 alone, compared to the previous year, there was a 190% increase in the collection of home appliances and electronics throughout Brazil. Another interesting piece of information is that tons of equipment have been collected since the RE+ was released in Brazil and year after year, the number should only grow. We've talked more about this in our special article, be sure to check it out.
Did you get the discount you wanted? Tell us us Comment!
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With information: Newsroom
reviewed by Glaucous
