Nicole Hallberg e Martin R. Schneider are two connecting companies who want to hire professionals in search of new opportunities. 351e71
Although they did the same job, Nicole generally took longer than Martin to serve customers. He believed he was faster because he had more experience. However, he discovered, through an experiment, that the reason was different.
For two weeks, he began to sign his colleague's name at the end of the emails, while she did the exact opposite. The treatment you received from customers has completely changed. They began to question all their ideas in an even rude way. No wonder Nicole took longer to answer emails..
Martin shared this experience via Twitter. Check it out below:
an unpretentious experiment y2l42
https://twitter.com/SchneidRemarks/status/839910253680553988
"So here's a little story about when Nicole taught me how impossible it is for female sex workers to get the respect they deserve."
https://twitter.com/SchneidRemarks/status/839910969123958784
“Nicole and I worked at a small employment agency. And our boss always had one complaint: she took too long to deal with customers.”
https://twitter.com/SchneidRemarks/status/839911261588566017
“(This boss had an efficiency fetish and was an idiot with a ion for economics, but that’s another story)”
https://twitter.com/SchneidRemarks/status/839911628174938114
“As her supervisor, I considered this a minor annoyance at best. I believed that the reason I did things faster was more experience.”
https://twitter.com/SchneidRemarks/status/839912016236142592
“I kept track of her times and pressured her on behalf of our boss. We both hated it and she did her best to step it up and keep up the good work.”
https://twitter.com/SchneidRemarks/status/839912361012178946
“So one day I was emailing a client about his resume and he was just being IMPOSSIBLE. Rude, disrespectful, ignoring my questions”
https://twitter.com/SchneidRemarks/status/839913165735485441
“Anyway, I was sick of this shit when I realized something. Since we shared the same inbox, I was subscribing to all emails as Nicole.”
https://twitter.com/SchneidRemarks/status/839913478383157249
“It was Nicole he was being rude to, not me. Out of curiosity, she said, 'Hi, this is Martin. I'm taking over Nicole's project'”
https://twitter.com/SchneidRemarks/status/839913863596343297
“IMMEDIATELY BETTER. Positive responses, thanking me for suggestions, responded quickly, saying 'good questions'. Became a model customer”
https://twitter.com/SchneidRemarks/status/839914366757646337
“So I asked Nicole if this happened all the time. Her response: 'I mean, not ALL the time… but yes. Oftentimes'"
https://twitter.com/SchneidRemarks/status/839914639005790208
“We did an experiment. For two weeks we changed names. I subscribed to all client emails like Nicole. And she signed my name. Friends, it was horrible”
https://twitter.com/SchneidRemarks/status/839915081269981184
“I was in hell. Everything I asked or suggested was questioned. Customers who were easy to deal with have become condescending. One asked me if I was single”
https://twitter.com/SchneidRemarks/status/839915562457260032
“Nicole had the most productive week of her career. I realized that the reason she took longer was because she had to convince customers to respect her.”
https://twitter.com/SchneidRemarks/status/839915987411533824
“By the time she was able to get the client to accept that she knew what she was doing, I was already halfway through with another client”
https://twitter.com/SchneidRemarks/status/839916442573230081
“I was no better than her at work. I just had this invisible edge.”
https://twitter.com/SchneidRemarks/status/839916949597474816
“I showed it to our boss and he didn't believe it. I told him that was fine, but I wouldn't criticize her anymore for the speed with which she dealt with clients."
https://twitter.com/SchneidRemarks/status/839917707080368132
"And the worst thing is that, for me, it was something surprising. She was used to it. She just understood that it was part of the job"
The lesson 2v1x41
In an interview with El País, Martin said: “What I learned from this experiment is that there are a lot of sexist behaviors that are not really intentional. We don't consciously do certain things or think that women's opinions are worth less. But many men make these mistakes anyway.”
“We should already realize (…) This starts with the willingness to listen to the personal experiences of each woman, instead of asking for justifications”, he added.
Nicole also gave her version of the story (you can read it here). “After switching subscriptions, I had one of the most peaceful weeks of my professional career,” she said.
What did you think of this story? Have you ever experienced something similar at work? Leave your opinion and experience in the comments!
