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Chishanu chapfuura Anatel yakaburitsa kuongororwa kwakadzama kwemamiriro ezvinhu e mobile telephony muBrazil. Chinangwa chesangano iri chaive chekuratidza kuti kumiswa kwemasevhisi kwakaitwa gore rapfuura apo danho rekudzivirira kubva kuvakuru venzvimbo iyi rairambidza vashandi kuti vakwanise kufambisa nharembozha kwemazuva gumi nemashanu kwakava nemigumisiro yakanaka kune vatengi, uye masevhisi akavandudzwa. Mutungamiri weAnatel, João Rezende, akasvika pakutaura kuti masevhisi aratidza kugadzikana kune zviri nani. Chinosekesa ndechekuti nhamba dzakapihwa nekanzuru hadziratidzi izvi.
Haisi kekutanga uye, zvinosuruvarisa, ndinofungidzira kuti haisi nguva yekupedzisira iyo data inogadzirwa neiyo agency inopesana neshanduro inotaurwa nevatungamiriri vayo. Panyaya yematambudziko ne mobile telephonyl, mamiriro akafumurwa mumatafura ehunyanzvi anosiya pasina mubvunzo kuti zvechokwadi kwaive nekukanganisa kuvharwa kwekutengesa kwemafoni matsva. Asi pane zvakaipa. Iyo tafura inonyanya kubata maziso ndiyo inoratidza shanduko yekunyunyuta nezve network mukati Anatel Call Center. Kusvika pakati paChikumi gore rapfuura, vese vashandisi vaive nemitengo yakaderera yekunyunyuta, ine zvishoma zvishoma. Kubva muna Chikunguru 2012, Anatel payakaparura danho rekumisa kutengesa, mitengo yakadzokororwa ndokutanga kukwira zvakanyanya.
Tinogona kufungidzira kuti Anatel akafanotaura izvi zvinokwira kumusoro mukunyunyuta uye kuti ichi chingave chikonzero chekuvharirwa kwemarezinesi. Naizvozvo, kwaizokarirwa kuti muitiro wokuwedzera mukutsoropodza ungasvika pakumbomira. Asi handizvo zvakaitika. Kwemwedzi, zvichemo zvakangowedzera. Pakati pekukwira nekudzika, vese vashandisi vakasvika mumwedzi waKubvumbi 2013, mwedzi wekupedzisira wakaverengerwa neAnatel, ine mwero wekunyunyuta uri pamusoro peavo vakaunzwa pamberi pedanho rekudzivirira.
O block zvekutengesa zvakashumwa mupepanhau rose gore rakapera zvakakurudzira vatengi kunyunyuta zvakanyanya. Handingatauri kuti zvichemo zvacho hazvina kunaka. Kune matambudziko akawanda mukupa mabasa enharembozha munyika. Asi chokwadi chine hutsinye chinoratidzwa mudata rakaburitswa naAnatel ndechekuti hapana chakagadziridzwa mushure mekuita kwesangano rekutonga. Akahwina chete munyaya iyi aive agency.
Mutungamiri weAnatel akasarudzwa nemagazini yevhiki nevhiki semumwe wemagamba egore ra2012 chaizvo nekuti aive nehushingi hwekumisa kutengeswa kwenharembozha muBrazil. Munhu ane basa rekunyora rondedzero yaJoão Rezende akanga asiri mumwe kunze kweNational Consumer Secretariat yeMinistry of Justice, Juliana Pereira. Ndinoshamisika kana, gore mushure mekumiswa pasina kuvandudzwa mukati kunaka kwemabasa, Juliana aizodemba kududzira kwaakaita.
Pane rumwe ruzivo runonakidza mubhari reAnatel nezve chimiro che claims. Sezvandakasimbisa pano pane dzimwe nguva, nyaya huru yekushoropodzwa muCall Center yesangano haisi iyo yekusagadzikana kwemanetiweki, izvo zvinoita kuti mafoni adzike kakawanda kupfuura zvinogamuchirwa. 48% yezvichemo pakati pevatengi vanobhadhara vanoreva matambudziko ekubhadharisa (kutadza kwenetwork ye5% chete yehuwandu). Hazvirwadze kubvunza zvakare kuti sei agency isina kumbobvira yaita munzvimbo iyi. Kubhadharisa vatengi mabasa asina kupihwa hakuratidzike sedambudziko rakakura mukuona kwevakuru. Iwe Procons munyika kutaura izvi, sezvo ichi chiri chikonzero chikuru chekuti vezvekufambiswa kwemashoko varambe vari pamusoro pemakambani ari kunyunyuta. MaProcons akabatana neNational Consumer Secretariat, iyo secretaryariat inofunga kuti mutungamiri weAnatel igamba, kunyangwe iyo agency isina kuita kugadzirisa matambudziko akakonzerwa nekunyunyuta uku.
Imwezve ruzivo rwekuda kuziva ndechekuti, kunyangwe kuwedzera kwekuratidzira kupikisa masevhisi enhare, hwaro hwevatengi vemakambani makuru mana enyika. Hi, Claro, TIM uye Vivo yakaramba yakagadzikana kunyange mushure mekurangwa kwesangano. Hazvitore shasha kuti unzwisise kuti sei. Pane kunzwa pakati pehuwandu hwevatengi kuti vese vashandisi vakafanana kana zvasvika pakutadza mukupihwa kwesevhisi. Naizvozvo, mutambo unoridzwa chete pamutengo. Ani nani anopa masevhisi akachipa anohwina. Uye, kunyangwe nekufumurwa kweveruzhinji kuti makambani haasi kutevedzera mhando dzemhando dzakaiswa neAnatel, vatengi vanonzwa vasingadi kuchinja vashandisi. Nekuti zviri nyore kuti vese vane matambudziko.
Sekushambadzira, iyo Anatel kumisa kugonesa machipisi matsva kwaive kwakanaka. Iyo agency pachayo haina kumbobvira yave nemufananidzo wakanaka pakati pevatengi. Kushuvira uku kune agency kwakasiiwa kwenguva apo kutengesa kwakavharwa. Muenzaniso wakapfava weichi chiitiko unogona kuonekwa pamapeji anochengetwa nesangano paFacebook. Pakazere, zvakaoma kuwana wongororo yebasa reiyo agency. Chinhu chiri pachena chiri musi waChikunguru 18, 2012, apo sangano rakazivisa kumiswa kwekutengesa uye vanhu vazhinji vakatsigira chirongwa ichi, vachikorokotedza Anatel. Tarisiro yekuti kuvharira kutengesa kwaingova kutanga kwechiito chikuru chekuvandudza hutano hwemasevhisi efoni yakazadza ava vashandisi veInternet netariro. Zvinorwadza kuona kuti zvese zvaingove a illusion.
