The 2m2k3r
O chinyorwa 18 do Consumer Protection Code (CDC) inotsanangura mutemo wekuti, dai waiwanzozivikanwa, waizoponesa vatengi veBrazil kuwanda kwemusoro. Muchidimbu: kana chigadzirwa chiri pasi pekugadzirisa uye kukanganisa kusina kugadziriswa mukati memazuva makumi matatu, kuverenga kubva kune chichemo chemutengi, mutengi ane kodzero yechigadzirwa chitsva kana kudzorerwa kwemari yakabhadharwa, nekugadziriswa kwemari. 5n3m4c
Mutemo wakapfava, asi uyo hausati wanyatso kuteedzerwa nevatengesi, izvo zvinosanganisira zvese chitoro chakatengesa chigadzirwa uye mugadziri, sezvo mutoro wakabatanidzwa uye akati wandei (akagovaniswa).
Mutemo unoshanda kune zvigadzirwa zviri mukati mewaranti, iyo inogona kunge yakapihwa nemugadziri kana sezvinodiwa nemutemo - Mazuva makumi matatu ezvigadzirwa nesevhisi zvisingaite zvinobva Mazuva makumi mapfumbamwe ezvigadzirwa zvekugara. Kuziva chinyorwa ichi kunogona kubatsira kunyanya kune avo vanoshandisa bvumidzwa rubatsiro rwehunyanzvi pakugadzirisa zvinhu zvakaita se nharembozha, smartphones, mabhuku e zvemagetsi muzvizhinji, asi anosara asina chigadzirwa kwemwedzi.
Chii chinonzi CDC chinyorwa 18 chinoti kutsiva uye kugadzirisa? 423x2r
O chinyorwa 18 che Consumer Protection Code inovimbisa kuchinjana kwechigadzirwa. Nyaya yacho inoti:
"Vatengesi vezvigadzirwa zvemutengi zvinogara kwenguva refu kana zvisina kusimba vanosungirwa pamwe chete uye zvakati wandei nekuda kwekukanganisika mumhando kana uwandu hunoita kuti dzisakodzere kana kusakodzera kudyiwa kwavanenge varongerwa kana kudzikisira kukosha kwavo, pamwe chete neavo vanobva mukusiyana zviratidzo pamudziyo, kurongedza, kunyora kana kushambadza meseji, nekuremekedza misiyano inokonzerwa nehunhu hwavo, uye mutengi angangoda kutsiviwa kwezvikamu zvakakanganisika.
§ 1 - Kana chikanganiso chikasagadziriswa mukati memazuva makumi matatu, mutengi anogona kuda, neimwe nzira uye pakusarudza kwake:
Ini - a kutsiva yechigadzirwa neimwe yemhando imwechete, mumamiriro ezvinhu akakwana ekushandiswa;
II – a kudzorerwa kubhadhara nekukurumidza kwemari yakabhadharwa, yakagadziridzwa nemari, pasina rusaruro kune zvinogona kurasikirwa uye kukuvadzwa;
III - iye proportional rebate yemutengo.”
Kunobva: Consumer Protection Code.
Kuti vaone kodzero dzavo dzichiremekedzwa, mutengi anogona kumisa chero mugadziri nezve rubatsiro rwehunyanzvi mushure memazuva makumi matatu ekugadzirisa nguva - kana kunyange iyo chitoro kwavakatenga chigadzirwa - kuda kubhadharwa, sezvo mutoro unogovaniswa pakati pavo.
Ndeupi musiyano uripo pakati pemutengi nemutengesi? 216v2v
MuBrazil, kana tichitaura nezvehukama hwevatengi, isu tinofanirwa kugara tichitarisa kuLaw 8.078, ye1990, inozivikanwa zviri nani se. Consumer Protection Code (kana kuti CDC chete). Uyu mutemo unotsanangura nhamba dzinonyanya kukosha mumutemo wevatengi: mutengi pachake mutengi uye zvakare iyo mutengesi.
Nekusimudzira nyaya iyi, tichashandisa mazwi maviri aya nekamwe kanguva, saka zvakakosha kuti muverengi asava nekupokana nezvenhamba mbiri idzi dzepamutemo kuti anzwisise zvizere chinyorwa.
Kune CDC, ndizvo mutengi munhu wese anoshandisa chakanaka kana sevhisi semugamuchiri wekupedzisira (art. 2). Zvakakosha kuratidza kuti kana icho chakawanikwa chakanaka kana sevhisi chinoshandiswa sechinhu che basa rebhizimisi, mumwe munhu (yenyama kana yemutemo) akazviwana hazvizonzi mutengi, saka, pasina kuchengetedzwa kweConsumer Protection Code.
Somuenzaniso, munhu anotenga serura kuti ashandise vanhu ndeye, yeCDC, mutengi. Asi imwe kambani uyo anotenga nharembozha dzakawanda kuti atengeswe patsva chimwe chikamu chezvekutengesa zvigadzirwa, uye anozofanira kushandisa mimwe mitemo kutsvaga kodzero inogona kunge yakatyorwa.
Mumwe muenzaniso: chikoro chinoda kutenga zvigaro kuti chiite basa rayo, saka, sezvo chigaro chiri chinhu chekusimudzira basa rekutengeserana, chikoro hachisi mutengi munyaya iyi.
Kune rumwe rutivi rwehukama hwekushandisa tine mufananidzo we mutengesi, iyo inotsanangurwa muunyanzvi. 3rd yeMutemo Nhamba 8078/90: ndiani (munhu kana sangano repamutemo) anotora chikamu mune imwe nzira yehukama hwevatengi, kubva pakugadzirwa kusvika pakushambadzira kwezvakanaka kana sevhisi. Tinogona kutaura, saka, iyo kambani inopa rubatsiro rwehunyanzvi kune chakaremara chigadzirwa inotariswa mutengesi.
Chigadzirwa chakaremara 6u4u2c
Zvakajairika kuti, mu a mutsara wekugadzira - nekugadzirwa kwezviuru kana mamirioni ezvigadzirwa - mamwe mayuniti anogadzirwa nekumwe kukanganisa - kunyangwe zvidiki - izvo zvinogona kukonzera matambudziko mune ramangwana mukushanda kwawo.
Muzviitiko izvi, mutengi asina rombo rakanaka anogona kushandisa a rubatsiro rwehunyanzvi kugadzirisa chigadzirwa chako. Kana nguva yewaranti ichiri kushanda, kugadzirisa kuchaitwa pasina muripo; Kana waranti yatopera kare, mutengi anogona achiri kushandisa a specialized rubatsiro, asi ungatofanira kubhadhara kugadzirisa.
Munhu ane mvumo anotora nguva yakareba sei kudzosera chigadzirwa chakaremara chakaiswa kuti chigadziriswe? Maererano ne CDC, basa racho rinofanira kupedzwa mukati memazuva makumi matatu. Kana yapera, inofanira kunzwisiswa kuti kukanganisa kwagadziriswa uye hapana matambudziko matsva amuka nekuda kwebasa riri kuitwa. Nguva yemazuva makumi matatu inotarwa ne Consumer Protection Code, mundima yekutanga (§ 1) yechinyorwa 18. Nokudaro, mazuva 30 ndiyo nguva yakawanda iyo chigadzirwa chinogona kuramba chiri mubatsiro rekugadzira kugadzirisa.
Pese kana chigadzirwa chakaremara chasiiwa kuti chigadziriswe panzvimbo yekubatsira hunyanzvi, kambani ine basa inofanirwa kuita zvese zvinogoneka kuti ive nechokwadi chekuti nyaya yagadziriswa mukati menguva yakatarwa. Izvi zvinodaro nekuti mutemo (the CDC) inoisa matanho akaomarara kune avo vanotadza kutevedzera. Munyaya iri mubvunzo, sezvakapihwa muzvikamu zvitatu zve § 1 (ndima yekutanga), mune imwecheteyo chinyorwa 18, mutengi anogona kusarudza imwe yezvitatu zvingasarudzwa:
- kutsiva chigadzirwa nechimwe chemhando imwechete, mumamiriro ezvinhu akakwana ekushandiswa;
- kudzoserwa kwekare kwemari yakabhadharwa, yakagadziridzwa nemari, pasina rusaruro kune zvinogona kurasikirwa uye kukuvadzwa; kana
- kuderedzwa kwemutengo wakaenzana.
Kuti zvijeke, ngatipei muenzaniso. Ngatitii mumwe mutengi anotenga modhi itsva ye smart TV, izvo zvinotanga kukanganisa nguva pfupi pashure pacho. Kana vimbiso yaitwa, mazuva makumi matatu akaziviswa muCDC anopfuura uye hapana mhinduro inowanikwa.
For yekutanga hypothesis, mutengi anogona kusarudza kugamuchira itsva smart TV, yakafanana neyo yapfuura, iyo iri kushanda zvakakwana uye pasina kubhadhariswa chero mari yakawedzerwa.
Na yechipiri hypothesis, mutengi anogona kurega kutora smart TV kumba, uye rubatsiro ruchafanira kudzorera mari yakabhadharwa, nekugadziriswa kwemari kuverengerwa kubva pazuva rekutenga. Kana mutengi achitambura chero kurasikirwa kunokonzerwa nekunonoka kwemutengesi kugadzirisa nyaya yacho, panogona kuve nemubhadharo we "kurasikirwa kunobvira nekukuvadza".
kubudikidza pekupedzisira, mutengi anogona kutosarudza kuchengetedza chigadzirwa chakaremara, asi achigamuchira chikamu chemutengo kumashure. Kana kutogamuchira imwe yakasarudzika smart TV modhi, asi iyo mari yakabhadharwa kare inozotariswa kune yakaenzana kudzoreredzwa. Ese aya fungidziro isarudzo dzekuti mutengi asarudze, saka hazvisi kumutengesi kumanikidza chero yeiyi mhinduro kumutengi.
Imwe nyaya yakakosha maererano nezuva rekupedzisira nderekuti, kana mutengesi akadzosa chigadzirwa uye chikaunza chakakanganisika zvakare, nguva yakatopfuura murubatsiro rwehunyanzvi inotariswa kana chigadzirwa chavepo. zvakare dzakaunzwa kuti dzigadziriswe. Mune mamwe mazwi, kana rubatsiro rwehunyanzvi rwakaita basa mukati memazuva gumi nemashanu, semuenzaniso, uye chigadzirwa chikapa chakakanganisika zvakare, mutengesi anongove nemamwe mazuva gumi nemashanu ekugadzirisa nyaya yacho.
Pane zviitiko zvezvitoro zvinopa chigadzirwa chitsva kana paine chirema chinooneka nguva pfupi mushure mekutenga, asi iyi itsika yekambani kukwezva vatengi, uye hapana chinosungirwa pasi peConsumer Protection Code kuti kambani inotengesa ienderere mberi ne rori yezvakaremara chigadzirwa.
Chigadzirwa kunze kwewaranti 5n1a58
Mamiriro ezvinhu akaoma kunzwisisa, asi anoitika kazhinji, inyaya yechigadzirwa chakaremara. mushure nguva yakavharwa nevimbiso. Nyaya iri pachena yekufunga nezvayo ndeyekuti mutengi anogona kutsvaga rubatsiro rwehunyanzvi uye kubhadhara kugadzirisa. Zvakare mune iyi kesi, mutengesi ane iyo nguva yakawanda yemazuva makumi matatu nokuda kwekugadzirisa, nemigumisiro yakafanana sezvatakaona kare, saka mutsauko chete wekukanganisa mukati mewaranti ndiyo mubhadharo webasa.
Nemamwe mashoko, kana chigadzirwa chikaramba chiri murubatsiro rwehunyanzvi kwemazuva anodarika makumi matatu kuti chigadziriswe, ikodzero yemutengi kusarudza kutsiva chigadzirwa chakaremara, kudzorera mari yakabhadharwa kana kugamuchira kudzoserwa kwakaringana. Zvisinei, pane imwe nyaya iyo, kunyange zvazvo nguva yewaranti yatopera, mutengi haafaniri kubhadhara basa rekugadzirisa: kana paine. chakavanzika chigadzirwa kupindwa muropa.
Kunzwisisa kupindwa muropa kwakavanzika kwechigadzirwa 1g269
Kupindwa muropa Ndizvo chaizvo kukanganisa kwefekitari kwechigadzirwa, chinogona kuva nyore kana kuoma kuona. O kupindwa muropa kwakavanzika, sezvinoratidzwa nezita racho, chikanganiso chisingaoneki muchigadzirwa, izvo zvinongokonzera matambudziko mushure mekushandiswa uye, kazhinji, nekufamba kwenguva. Panyaya idzi, CDC inogadza (mu § 3 yechinyorwa 26) kuti nguva yewaranti ichatanga kushanda. kubva pakuwanikwa kwehuipi, uye kwete kutenga.
Saka, kunyangwe kana chigadzirwa chisisipo mukati menguva yewaranti, mutengi anogona kushandisa rubatsiro rwehunyanzvi pasina muripo, chero bedzi iri nyaya yekuremara kwakavanzika uye mutengesi abatwa. mukati memazuva makumi matatu (chikamu II chechinyorwa 26 cheCDC). Asi chenjera, zvakakosha kushandisa izvo zvinonzi mumutemo kunzwisisa. Izvo zvinodikanwa kuti titarise kuti ndechipi chigadzirwa chatiri kutaura nezvacho, pamwe nerudzi rwekupindwa muropa kunoratidzwa.
Fungidzira nyaya yemutengi anotenga smart TV ine gore rimwechete waranti yekuvhara, asi inomira kushanda mushure memwedzi wegumi nematatu wekutenga. Kunyange zvazvo waranti yatopera, zvine musoro kufunga kuti terevhizheni inofanira kuratidza mifananidzo kwemakore mashomanana, uye zviri nyore kunzwisisa kuti, mumwedzi gumi nemitatu, pakanga pasina nguva yakakwana yokuti chigadzirwa chiratidze kukanganisa uku kusakara uye kubvaruka.
Muchiitiko ichi, hazvishamisi kuti mutengesi ataure kuti mutengi akaita kushandiswa kwakashata yechigadzirwa, uye nokuda kwechikonzero ichi raizova basa rake oga rokugadzirisa chakakanganisika. Nekudaro, kana zviri izvo, zvichange zviri kumutengesi kuratidza kushandiswa zvisirizvo, sekureva kweConsumer Protection Code (muchikamu VIII chechinyorwa 6) Kudzoserwa kwemutoro wehumbowo seimwe yekodzero dzevatengi.
Saka, zvinofanirwa kufungidzirwa kuti iyo unit, iyo yakamira kuratidza mifananidzo mushure menguva inopfuura gore rekushandiswa, yaive nehumwe hurema hwekugadzira, kureva, a. chakavanzika chigadzirwa kupindwa muropa. Kubva panguva ino zvichienda mberi (dambudziko rinozivikanwa) nguva yemazuva makumi mapfumbamwe inoverengwa. vimbiso yepamutemo, kana, nemamwe mazwi, chisungo kune chikamu chemutengesi kugadzirisa chigadzirwa sekuvimbiswa nemutemo.
Kodzero yako yakakosha 6561g
Kodzero dzakafukidzwa munyaya iyi hadzizogara dzichipihwa nyore nyore nemutengesi kune mutengi, kunyanya muzviitiko zvekuremara kwakavanzika kunze kwenguva yewaranti, asiwo. apo rubatsiro rwehunyanzvi runotora mazuva anopfuura makumi matatu kuti apedze basa rekugadzirisa.
Kana mutengi asina kodzero dzake dzakazadzikiswa, mhinduro ndeyekuenda kumatare edzimhosva kuti avimbiswe. Sezvineiwo, mushure mekuverenga chinyorwa ichi makadzidza kuti ndevapi vamiririri vanonzwisisa nhamba dzevatengi uye dzevanopa uye kuti zvisungo zvemumwe nemumwe ndezvipi pamberi pezvigadzirwa zvisina kunaka. Kodzero yako inokosha, uye naizvozvo inofanira kudzivirirwa. Usazeza kutsvaga nzira dzinodiwa dzekuidzivirira.
Yakaongororwa na Glaucon Vital musi wa24/1/24.
Rubatsiro rwehunyanzvi runofanirwa kugadzirisa chigadzirwa mukati memazuva makumi matatu here kana kuti chigadzirwa chinofanirwa kunge chiri nemutengi mukati memazuva makumi matatu?
Ndakawana air flyer 2 months ago yaita problem ndakaenda nayo kvice department yakatora 30 days hapana kugadzirwa ndakabata mugadziri ndoda kuziva kuti inguva yakadii kundidzosera mari kana kunditumira chigadzirwa chitsva???
Ndine mubvunzo mumwechete, mazuva makumi matatu ekubatsira here kana kuti ini ndinotumira kune imwe nyika mahara
Olá.
Iwe unofanirwa kuvhura chichemo neprocon
0800 772 3633
Iwo mazuva makumi matatu ari mubvunzo mazuva ekushanda here kana kuti mazuva makumi matatu akazvimirira, makumi matatu emazuva "akajairika"?
30 mazuva ekarenda, kutanga kuverenga pazuva rakasiiwa chigadzirwa chako kuti chibatsirwe.
Yangu Samsung TV yakagadziridzwa kweanopfuura mazuva makumi matatu pasi pewaranti yakawedzerwa, kubva 30/18 uye yakaunzwa kwandiri muna 11/04, ndichiri kukumbira kutsiva kana kudziviswa kukosha?
Iyi yemazuva makumi matatu yewaranti yechigadzirwa inotanga kana chigadzirwa chasvika kudhipatimendi rekugadzirisa, kana kubva panguva yavanouya kuzotora chigadzirwa? Muchiitiko changu, ndakanga ndichiri mukati megore re30, asi mazuva makumi mapfumbamwe akanga atopfuura. Chitoro chakataura kuti iyi ndiyo yaizova vimbiso yekondirakiti. Naizvozvo, ndaizofanira kubhadhara kuunganidzwa kwekutumira zvakananga kwavari, kana kutumira chigadzirwa kukero yavakandiratidza. Saka nguva yangu yekupedzisira yakatanga kuverenga kubva pavakasimbisa kubhadhara kwekutumira kwangu uye vakati vaizoronga kuunganidza? Ndinotaura izvi nekuti chigadzirwa chakatora nguva yakareba kuti chisvikeko. Mazuva gumi nematatu, kuve akanyanya kujeka.
Manheru akanaka, kudzorera chigadzirwa uye kukumbira chitsva, unofanirwa kuve nebhokisi rayo here?
TV yangu yanga iri paprocon kwemwedzi ye5 uye hapana, kana TV kana mari yangu kudzoserwa
IPhone yemukadzi wangu yakanetsa takaitora kwakuisa vakati vaizoigadzirisa within 20 days but ndaida kuziva kuti pane mutemo here unobvumidza mukadzi wangu kuti awane imwe foni nemuchitoro nekuti iri kugadzirwa iye haana nharembozha, saka apererwa izvozvi.
Ndakatenga mota yemagetsi yeigwa uye pasina vhiki mai akamira kushanda. Ndakatsiva zvibatanidza nezviri nani (ingobvisa uye kutsiva, chero munhu anogona kuzviita). in approx. Mazuva makumi maviri kubva pazuva rekutenga injini yakamira kushanda, ndakaitumira kuchitoro, iyo yakatumira kumugadziri uye mazuva makumi mana gare gare ivo vakazivisa kuti hapazove newaranti yekuvhara nekuti yakakuvadzwa nekuda kwekushandisa zvisirizvo, injini yakawira mumvura . Asi icho hachisi chokwadi, injini ichangonaya, mamiriro ayo bhuku rinopa kuti rimire. Mugadziri anoshandisa chokwadi chekuti ndakashandura zvibatanidza, mamiriro asina hukama nehurema hwakaratidzwa, kusimbisa kodzero yayo yekusatora kurasikirwa. Handizivi kuti ndingaratidza sei kuti injini haina kuwira mumvura, saka ndinoda kuziva kana chokwadi chokuti mugadziri wacho akatora nguva yakareba kupfuura inobvumirwa nomutemo kuti adzoke kwandiri, zvinomumanikidza kuti andidzosere mari yangu.
Ndakafonera mumwe munhu kuti andigadzirise air conditioning yangu, asi akatadza kuigadzirisa, ndoramba ndichimubhadhara here?
Ini ndiri mushandi webasa uye ndinokuzivisa usati watama kuti kune mari yekufambisa. Muenzaniso ndewekuti nezuro ndakaita service, ndichisvika panzvimbo iyi ndakaona kuti pakanga pasina magetsi ndokusaka midziyo yakamira. Naizvozvo, mutengi akabhadhara kuchinjisa kwakabatwa kusati kwatamiswa. Iwe unofanirwa kuziva kana nyanzvi yakamboita chimwe chinhu newe kare.
Ndinoda kuziva kukosha kwemuripo wekuisa mutauri wakaremara mushure mesvondo rekushandisa.
Ndakatenga transformer ikauya ne loose socket after a short time ikabva yadambuka ndakatumira ku authorised dealer and it's been two months now ndadhumana nemutengesi ndakamusenda message viewing and they don't t respond saka ndakavatsika panzira kana usingaite zvekodzero dzevanhu unofanira kuenda kucourt ⚖️
Chinyorwa chako chine chikanganiso: kana chigadzirwa chapfuura waranti yayo, kugadzirisa kunoenderana neyakabvumiranwa nemutengi (art. 40, CDC). Chimbofunga: fungidzira kuti Dona Maria ane tube terevhizheni kubva ku1980; Zvinoitika kuti terevhizheni iyi ine chikanganiso chakavanzika icho XX kambani inoda kugadzirisa. Ipapo achave nemazuva makumi matatu ekupa chidimbu chisingawanzo? Zviri pachena kuti kwete. Mupfungwa iyi, kambani XX inogona kubvumirana naDona Maria nguva inonzwisisika yekupa chikamu. Nzwisisa, art. 30 inoreva nguva yemazuva makumi matatu yezvigadzirwa PASI waranti (yemutemo kana chibvumirano)! Kunze kweWARRANTY kugadziriswa kunoonekwa se "PROVISION OF SERVICE" uye, saka, inoenderana nehunyanzvi. 18.